Barriers Related to User Experience

– Anna

There is no doubt that well planned accommodating spaces won’t cause negative association and will contribute towards positive user experience. Universal accessibility, connectivity and continuity are the key to a positive city urban environment and, therefore, directly relate to user experience.


There is a diverse range of barriers that workers, locals and visitors face while visiting Kwai Chung. These barriers range from environmental to socio-economic, visual to physical, ownership to land use.Therefore affecting universal accessibility, connectivity and continuity of outdoor spaces in Kwai Chung.


The barriers are highly tied with the living and working conditions of people and directly involve user experience. The complexity of barriers explain the user experience in Kwai Chung. It is evident that negativity and discomfort associated with Kwai Chung arise from these barriers.

Opportunities and constraints

Physical
Opportunities:
street surveillance
free of physical barriers sidewalks
Constraints:
financing
difficulties in changing traffic law
recycling companies may oppose

Ownership:
opportunities:
more control /management over private-public x abandoned spaces
Constraints:
financing
lack of incentives / earning money in public projects
bringing new users

 

Environment:
opportunities:
increasing air/water soil quality
reducing waste
Constraints:
air pollution from vehicles
water pollution from cargo ships
complexity of changing human habits

 

Demographic / socio:
opportunities:
attracting youth
Constraints:
lack of housing for youth
lack of job opportunities for youth
Economic:
Opportunities:
More facilities

Constraints:
Financing
Bringing new users
Complexity of changing habits

1.ASD – Universal Accessibility – Best Practices and Guidelines. (2020). Retrieved 26 October 2020, from https://www.archsd.gov.hk/archsd/html/ua/index.html


2.Architectural Barriers. (2020). Retrieved 26 October 2020, from https://www.ada.gov/reachingout/barrier.html


3.Universal Accessibility Programme – Home. (2020). Retrieved 26 October 2020, from https://www.hyd.gov.hk/barrierfree/eng/index.html